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If your business has reached the point where a second office has become necessary, it may also be time to consider upgrading your Internet solution. High speed broadband delivered via ADSL is quite sufficient for most start-ups, but once your … Continued
If your business is looking to extend the phone system to add additional capacity, you will be faced with a choice of voice solutions: ISDN or VoIP/ SIP trunking. In the first part of this guide we saw that VoIP … Continued
If your business has grown to the point that you now require multiple phone lines, you face a choice of voice solutions, namely ISDN or VoIP/ SIP Trunking? Historically, multiple telephone lines required an ISDN connection to your office, which … Continued
Despite what the current media obsession might suggest, phone hacking is not a new concept. Mobile phone calls between were being intercepted in the 1990s, long before journalists began accessing the voicemail of prominent people. However, with technology becoming more … Continued
This week saw the first example of a witness being called to testify in a trial via Skype in the US. However, what should have been a triumph for “the establishment” joining the digital revolution, quickly turned into a fiasco … Continued
Traditionally, growing a business meant significant investment in new IT software and services as part of the recruitment process, with every new employee requiring a computer, software licenses and a new phone line. For SMEs employing more than a couple … Continued
Speaking ahead of the G8 summit in Northern Ireland earlier this week, British Prime Minister David Cameron launched his new ‘Information Economy Strategy’. This new strategy focuses on the “growth opportunities of Cloud computing”, with a specific emphasis on small … Continued
Like any technology, business telephony has its own jargon, which can be confusing for anyone who has never dealt with it before. Here is a quick guide on some of the key terms you should master if you want to … Continued
For years, free consumer service Skype was regarded as “wiretap-proof”, meaning that calls were very unlikely to be intercepted or interfered with. For many small businesses, this allowed them a degree of security knowing that confidential calls could not be … Continued
Just like speedy web surfing relies on having a decent internet connection, VoIP calls also need a reasonably speedy connection. A dodgy connection means calls will fuzz, crackle, drop out intermittently or fail to connect altogether. Here are two ways … Continued
