Email is a vital tool in the modern workplace, and safe-guarding email messages against being lost is crucial. Your company email server may be relatively reliable, but from time to time issues beyond your control could cause it to stop working properly. But what happens to your incoming email in the meantime?
When your email server goes offline, emails that your customers and prospects send you automatically detect a problem and queue the message for re-delivery over a set period of time. The sender may receive a message to tell them that the item was not delivered and that the process is being retried periodically. Should your email server stay offline for long enough, the message is returned to the sender undelivered.
Having your email offline is undesirable in and of itself, not least because it can make your business look bad. Worse still, emails that are never delivered could result in lost sales. Rather than investing in costly additional servers and Internet connections to provide fail-over in the event of a problem, an MX relay service may be just as effective at a fraction of the cost.
Essentially an MX relay automatically detects your email server outage and assumes control of all incoming email. The mail is then queued until access to the server is restored. Messages are then delivered to you as normal. Your clients need never know there was a problem, and you never lose another message.
About Broadband Cloud Solutions
Our mission is to supply high quality internet solutions to individuals and businesses of all sizes. From traditional domain names and web hosting to cloud services such as Hosted desktop and LiveDrive, we offer essential services and products that are both affordable and good value for money. Please give us a call on 0141 585 6363 to speak with a member of our friendly team.
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