If your business is looking to extend the phone system to add additional capacity, you will be faced with a choice of voice solutions: ISDN or VoIP/ SIP trunking. In the first part of this guide we saw that VoIP solutions beat ISDN in terms of cost, resilience and resource usage.
The other two reasons why you need VoIP are because it:
4. Makes upgrading easy
When it comes time to extend your phone capacity further, hosted VoIP solutions allow you to simply purchase more from your provider. ISDN expansions require the activation of additional physical lines, often at significant expense, on top of the already pricey rental fees and call charges.
5. Is a forward-thinking solution
The days of ISDN are numbered. Compared to a broadband connection, ISDN has limited bandwidth, much lower than a standard broadband line. Because of these limitations, including the cost of adding further ISDN channels, ISDN has fallen out of favour, being replaced by ADSL or fibre broadband instead. As such, ISDN is a dying technology – choosing VoIP and SIP trunking will future proof your phone system.
When choosing to expand your phone system, the only logical choice is a hosted VoIP solution. If you need further advice or examples, call the Broadband Cloud Solutions team on 0141 585 6363 and we will help you choose the system you need to meet your growing company’s needs.
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