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Earlier this week, news broke that hackers had successfully cracked the encryption algorithm protecting files stored in the Cloud using the Dropbox service. Speaking at a security conference, two developers presented details of how they had successfully defeated the two-stage … Continued

A new report has drawn a clear link between the performance of small and medium-sized businesses and their understanding of, and confidence with, Information Technology. The key finding of the 2013 Global SMB IT Confidence Index from Symantec, which surveyed … Continued

Every company owner recognises that their website is a digital shop front, and that any outage could result in lost business. But organisations that offer services to their customers online face a double whammy should their site go down. Aside … Continued

Responding to customer queries or complaints in a timely manner is an essential aspect of good service. Even when you are unable to take a call, the ability to respond to voicemail messages quickly remains important. Remote access to voicemail … Continued

In response to the NSA spying scandal, search giant Google has announced that all customer data stored in their “Drive” product will be encrypted as it is saved. Using 128-bit encryption technology, information is saved to disk so that is … Continued

Continuing concerns about US Internet surveillance regimes is said to be damaging the Cloud computing sector as businesses eschew US-owned providers. Under the terms of the Patriot Act, designed to improve American national security, the US government can demand access … Continued

Remember how much time and effort went into naming your company? That same focus and attention to detail is also needed when choosing a website domain name. Here’s what you need to consider when choosing yours: 1. Can you get … Continued

If your business has reached the point where a second office has become necessary, it may also be time to consider upgrading your Internet solution. High speed broadband delivered via ADSL is quite sufficient for most start-ups, but once your … Continued

As part of a drive towards corporate social responsibility (CSR), many businesses are now looking to reduce their energy use, production of waste and to engage more with their local communities. Most of these CSR efforts are focused on the … Continued

Demands for remote working are on the rise, but so too are concerns about data security. Accessing business data using a personal laptop or tablet is one thing, but what happens if that device is lost or stolen? The thief … Continued