Just like speedy web surfing relies on having a decent internet connection, VoIP calls also need a reasonably speedy connection. A dodgy connection means calls will fuzz, crackle, drop out intermittently or fail to connect altogether. Here are two ways to improve your VoIP call quality.
A second internet connection
Many small businesses start with a single internet connection for web traffic and VoIP calls. When there are just a handful of users in the office, this isn’t too much of a problem. However once you begin to employ more staff, or start using bandwidth hungry applications which use up the available capacity, your VoIP calls will immediately begin to suffer.
The obvious solution to this scenario is to install a second internet connection solely for VoIP calls. Although this adds to the cost of your phone system, the cost savings of making calls over VoIP should still compensate for them.
A data compression device
If you decide not to go with a second line, an additional item of hardware can be used to compress outgoing VoIP calls as they pass through your internet connection. The compression should allow more simultaneous web connections and calls to pass through a limited, low-quality internet connection.
Broadband Cloud Solutions are experts in providing hosted VoIP solutions for small businesses designed to maximise internet connectivity and call quality. Give the team a call today on 0141 585 6363 and ask about our Vibe solutions, which can help to maximise VoIP quality over poor quality connections.
Leave a Reply
